Effective Date: January 1, 2026 | Last Updated: September 15, 2026
1. Nature of Services & Digital Fulfillment
ZA AGENCY is a professional information technology consulting and software systems advisory firm (SIREN 977 910 009, Bourg-la-Reine, France).
Electronic Delivery Notice: All products, deliverables, technical reports, and diagnostic dossiers produced by ZA AGENCY are delivered purely in digital format. Our practice does not ship physical parcels or tangible merchandise. No physical courier or postal fees are incurred.
2. Digital Deliverable Formats
Client deliverables are transmitted via secure electronic channels in the following standardized formats:
- Technical Audit Dossiers: Password-protected or cryptographically signed PDF documents containing vulnerability assessments, benchmark metrics, and executive summaries.
- Architectural Schematics: High-resolution vector diagrams (SVG/PDF) and interactive architecture models.
- Source Code & Prototypes: Secure access to private version control repositories (Git) or encrypted tarballs.
- Executive Debriefings: Live video-conference presentations and recorded technical walkthroughs.
3. Turnaround Timelines & Delivery Milestones
| Advisory Service Tier | Standard Delivery Window | Dispatch Channel |
|---|---|---|
| Express Diagnostic Review | 48 – 72 Business Hours | Encrypted Email Dispatch |
| Comprehensive Codebase Audit | 2 – 3 Weeks from Access Grant | Secure Client Portal / Repository |
| Enterprise Architecture Blueprint | 3 – 6 Weeks (Phased Milestones) | Dedicated Collaboration Workspace |
4. Verification of Receipt & Acceptance Period
Upon electronic dispatch of deliverables, the client is granted an acceptance review period of ten (10) business days to review the findings and request technical clarifications. Deliverables are deemed accepted upon formal sign-off or expiration of the review window without written objection.
5. Contacting the Delivery Support Desk
For questions regarding access credentials, file decryption, or delivery schedules:
ZA AGENCY — Operations & Delivery Desk
7 Rue du 8 Mai 1945, 92340 Bourg-la-Reine, France
Email: [email protected]